97hi Terms and Conditions

Introduction to the 97hi Platform

97hi is an online gaming and betting platform operated for users in Bangladesh. These terms and conditions ("Terms") govern the use of the 97hi website (https://97hi.cam) and all its services. These Terms form a legally binding agreement between you ("User") and 97hi ("Platform").

By registering on the platform, logging in, or using any service, you will be deemed to have fully accepted these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

Account Registration and Use

2.1 Eligibility Requirements

To create an account on the 97hi platform, you must meet the following conditions:

• You must be at least 21 years of age.
• You must provide your real and accurate information.
• Each user may only create one account.
• Your account details such as password and personal information must be kept completely confidential.
• You may not manage an account on behalf of another person.

2.2 Account Verification (KYC)

97hi reserves the right to verify your identity at any time. You may be asked to provide a copy of your national identity card, passport or other government-issued identification for verification. The platform reserves the right to suspend withdrawals until verification is complete.

2.3 Account Security

You are solely responsible for the security of your account. Do not share your login details with anyone. If you suspect unauthorized access, notify the 97hi support team immediately.

2.4 Account Suspension or Closure

97hi may temporarily suspend or permanently close your account under the following circumstances:

• Providing false or misleading information.
• Creating multiple accounts or if evidence of misuse is found.
• Involvement in fraud, manipulation or improper activity.
• Violation of applicable law or these Terms.
• At your own request (voluntary account closure).

Deposit and Withdrawal Policy

3.1 Deposit Rules

The following rules apply when depositing funds on the 97hi platform:

• The minimum deposit amount for each method is ৳300 (three hundred taka).
• Deposits must be made only from a payment account registered in the user's own name.
• Deposits through third parties are not accepted.
• After a successful deposit, funds are generally added to the account instantly.

3.2 Withdrawal Rules

The following terms must be followed when withdrawing funds:

• The minimum withdrawal amount is ৳800 (eight hundred taka).
• Withdrawals will only be sent to the user's own verified payment account.
• After a successful request, processing is generally completed within 10 to 45 minutes.
• Withdrawals may be delayed during the verification process or security review.
• Winnings from bonuses can only be withdrawn after the wagering requirements have been met.

3.3 Refund Policy

Once funds have been wagered or used in a game, they will not be refunded. If an incorrect transaction occurs due to a technical error, 97hi will make a decision after review.

Bonus and Promotion Terms

4.1 Welcome Bonus

97hi offers new members a 120% bonus on their first deposit, up to a maximum of ৳20,000. A wagering requirement of 15x applies to this bonus.

4.2 Wagering Requirements

The specified wagering requirements must be met before bonus funds can be withdrawn. Regarding wagering requirements:

• The bonus amount must be wagered a specified number of times.
• Wagering calculations may differ depending on specific games or game types.
• There is a time limit to meet the wagering requirements — details will be stated in the terms of each offer.
• If the requirements are not met within the time limit, the bonus and any winnings from the bonus will be cancelled.

4.3 Bonus Abuse

Bonus abuse such as claiming bonuses through multiple accounts or attempting to gain risk-free profit through coordinated betting — if such activity is detected, the bonus and related winnings will be cancelled and the account may be suspended.

4.4 VIP Program

97hi's VIP program has four tiers:

• Bronze: Weekly cashback up to 0.4%.
• Silver: Weekly cashback up to 0.8%.
• Gold: Weekly cashback up to 1.1%.
• Platinum: Weekly cashback up to 1.5%.

VIP tier progression is based on user activity and participation. 97hi reserves the right to change VIP terms at any time if it deems appropriate.

Gaming Rules and Fair Play Policy

5.1 General Gaming Terms

All games offered on the 97hi platform operate under fair play principles and are secured by SSL encryption. Game outcomes are determined automatically and impartially. Users may not use unauthorized software, bots or automated tools during gameplay.

5.2 Betting Limits

Each game has its own minimum and maximum betting limits which are clearly stated in the game interface. 97hi reserves the right to change betting limits under special circumstances.

5.3 Technical Issues

If a game is interrupted due to loss of internet connection or a technical error, 97hi will determine the status of the bet according to server logs. Server data will be considered final.

5.4 Prohibited Activities

The following activities are strictly prohibited:

• Attempting to interfere with or manipulate game software.
• Placing bets automatically through algorithms or bots.
• Using another user's account.
• Money laundering or illegal financial activities.
• Attempting to gain unfair advantage by exploiting administrative or technical errors.

Data Protection and Privacy

97hi gives the highest priority to protecting users' personal information. We use modern SSL encryption technology to keep all your data and financial transactions secure.

6.1 Data Collection

Name, address, phone number and payment information provided at registration are used solely for account management and transaction processing.

6.2 Use of Data

Your information will not be sold to third parties. However, relevant information may be provided when required by legal obligations or at the request of regulatory authorities.

For more details on privacy, please visit our Privacy Policy page.

Responsible Gaming Commitment

97hi treats responsible gaming as a core principle. We believe gaming is a form of entertainment and should never become a cause of financial problems or mental stress.

7.1 Self-Regulation Tools

Users can manage their gaming activity in the following ways:

• Setting daily, weekly or monthly deposit limits.
• Activating self-exclusion for a specific period.
• Requesting complete account closure.

Contact support to access these features. For more details on responsible gaming, please visit our Responsible Gaming page.

Limitation of Liability

8.1 Service Availability

97hi strives to keep the platform running as smoothly as possible. However, the service may be temporarily unavailable due to maintenance, technical issues or unforeseen circumstances. 97hi will not be held responsible for this.

8.2 Third-Party Services

97hi is not directly liable for any issues caused by third-party services such as game software or payment gateways. However, we are committed to cooperating to resolve these issues promptly.

8.3 Gaming Losses

Gaming is inherently risky. 97hi is not responsible for financial losses resulting from a user's own bets. Only play with funds you can afford to lose.

Terms Changes and Updates

97hi reserves the right to change these terms and conditions at any time. A notice will be posted on the platform for significant changes. Continued use of the platform after changes have been made will be deemed acceptance of the new terms.

The latest terms will always be available on this page. It is recommended that you review this page regularly.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us:

• Live Chat: 24/7 direct support available in Bengali.
• Email: [email protected]

Answers to common questions can be found on our FAQ page. To learn more about 97hi, visit the About Us page.